Updated 7th September 2021
COVID Passport
The COVID passport can be downloaded via the NHS app if you have it, or by submitting a request online using the following link. Click here to be re-directed to request your COVID passport
COVID 19 Vaccine
You will be invited by text message sent to your mobile telephone inviting you to book your vaccine appointment when your age group becomes eligible for the vaccine.
Please ensure we have a mobile phone number for you or a family member who with your consent can book on your behalf.
If this is not possible, the surgery will contact you directly, however the Covid vaccine clinics booking system is not our usual patient surgery system and the text message allows you to book the appointment yourself.
You will be contacted when it is time for your group to be called. Please do NOT contact the surgery.
We are have currently inviting all patients over 16. Currently, 16 and 17 year olds are only recieving one dose as per JCVI criteria.
If you have not been invited in for your vaccine yet, please contact the surgery.
Vitamin D Supplements
If you have received a letter from the NHS or the Department of Health and Social Care (DHSC) saying you're at high risk from coronavirus, you can register online for free vitamin D supplements. Please click here to be redirected to the registration page.
Monitoring your oxygen saturation levels
Test And Trace Scams
There are many scams around perporting to be the NHS Test and Trace Service. Please click here to be taken to a page with advice on what to look out for.
Face Covering Exemption
Now that it is mandatory to wear a face covering on public transport and in enclosed public places, some people may find that they can't wear one due to a medical condition. We are unable to provide letters excusing the use of face coverings, but you may download these useful cards to print off. Useful advice on when and where to wear a face covering, as well as further downloads are available here.
Attending the Practice for an Appointment
Please only attend the surgery if you have been invited to do so by a member of staff. We ask that you please wear a face covering, provided by yourself. This could be a mask or scarf.
When you arrive for your appointment, please ring the doorbell to advise the Receptionist that you are here. You will be asked to wait outside until your appointment time, so please ensure that you do not arrive early, and that you are prepared for all weathers. This is to ensure that infection control measures can be carried out.
Cervical Smear Tests
NHS England have resumed sending invitation letters out for cervical screening - if you have had a letter inviting you to make an appointment, please call the surgery where we will be happy to arrange one for you.
New Baby Checks and Baby Immunisations
Throughout the Covid-19 period, we have been continuing to see Mother and Baby for their 6-8 week post-natal check and baby immunisations. Please note that we can only admit Mother and Baby in to the surgery for the appointment. Please call the surgery to book your baby's immunisation appointment.
Symptoms of Coronavirus
Anyone with symptoms (a new continuous cough, temperature of 37.8c or above, or loss of / change to sense of smell or taste) can now get tested for Covid-19. Please visit nhs.uk/coronavirus or call 119 to arrange a test. IF you test positive, you will be contacted by the track and trace service.
Note for your Employer
If you need a note for your employer because you are self-isolating due to having symptoms, or a member of your household having symptoms, you should click here. Please do not contact the surgery to request one.
During this pandemic, we are open as usual and answering telephone calls during normal working hours 8.00am - 6.30pm Monday - Friday.
If you suspect you may have Coronavirus - DO NOT GO TO or ENTER YOUR SURGERY please use the NHS 111 online service 111.nhs.uk/covid-19
We are endeavouring to keep our website, surgery telephone message and twitter account and linked in @Redwoodsurgery up to date with the latest surgery information and NHS guidance. Please follow us.
At all times in a life threatening emergency ring 999.
If your telephone call is not an emergency, please ring back later in the afternoon. We are following the work from home rule and self Isolation rules. Please bear with us during this busy time for the surgery.
During this period of emergency measures, the surgery will be subject to short notices changes.
Due to the current COVID 19 pandemic, we are experiencing one of the greatest challenges of recent times.
Redwood House Surgery has made a number of responsive changes as soon as possible to ensure the maximum safety of our patients and to protect all of our NHS and Redwood Surgery staff as much as possible so we can continue working.
We would also like to thank all of our Redwood Surgery staff for their dedication and commitment shown during this time. We are very proud of you.
If you need to translate this website, click on very top right hand corner of home page.
Self Isolation Guide for Patients Stay at home advice and self isolation guide link
Please watch this short video from Cancer Research UK.
We are still open and ready to discuss any concerns you may have