Appointments

All surgery consultations are by appointment only, appointments can be made in person, or via calling 01628 826227.

We offer e-consults. Pre bookable and emergency appointments these can be either telephone or face to face, our reception team will advise you. When making an appointment you will be asked for your date of birth and asked to confirm part of your home address or contact details.

FAQs

What are the timings for routine appointments?

Appointments are available throughout the day during normal opening hours.

Does the practice offer routine appointments on weekday evenings and on weekends?

The surgery will be closed for staff training from 12.30PM onwards on these training dates.

In addition to our opening times we have evening and weekend appointments available for our patients at St Marks Hospital, Maidenhead SL6 6DU and King Edward VII Hospital, Windsor SL4 3DP.

Mon-Fri 18.45 - 21.00 | Sat 09.15 – 16.30 | Sun 09.15 – 13.00

King Edward VII Hospital is closed on Sundays for extended access.

Telephone consultations

If you want to speak to a GP, telephone the surgery and the receptionist will advise you of a convenient time to call back or they will take your details and ask the GP to call you, however any emergency will be put through to the GP immediately or as soon as possible.

When a GP is on holiday and unable to do their clinic in the evening or early morning there will be a telephone triage system in place to cover that time. If you require a telephone consultation by the on call GP please contact the surgery in advance. The surgery uses regular Locums whenever possible to ensure continuous care to our patients.

Chaperones

If you would like a chaperone to be present during an intimate physical examination, please let us know.

We have specially trained staff members who are trained in this regard, if they are not available at the time of your appointment, you may need to re book your appointment.

KNOW WHERE TO GO

Consider the range of services available to you and use the NHS responsibly.

Care at Home

Care at home

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest

cough or cold
upset stomach
pain or headache
cuts and grazes
sore throat (but if for two weeks or more contact your GP)

For health advice,

Visit nhs.uk

Pharmacy

Pharmacist

Ask for advice on ailments, medicines and healthier living

queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
repeat prescription
sore eyes (but if persists go to optician)
runny nose
diarrhoea
bite or sting

Find a Pharmacy

Book E-consultation

When the e-consult is received in practice you will be contacted with regards the outcome of your consultation request.

ONLINE CONSULTATION

NHS 111

Call NHS 111

Call when situation is not life-threatening

If you think you need to go to hospital
If you don’t know the most suitable place to go or call
If you don’t have a GP to call or if your GP practice is closed
If you need advice or reassurance about what to do

Available 24 hours a day, every day

St Mark’s and Upton Hospital are closed as a Walk in Centre at the moment.

NHS 111 ONLINE

Urgent Treatment Centre

Urgent Care or Walk-In Centre

Brants Bridge Bracknell is available to Maidenhead patients as a walk in Minor Injuries Centre 8am to 1pm for injuries such as sprains and strains, cuts and grazes, bites and stings, skin infections, minor head injuries, Minor suspected breaks or fractures. Note: No X Ray facilities on Saturdays.

Address: Brants Bridge, Health Space, Eastern Gate, Brants Bridge, Bracknell. Berkshire. RG12 9TR.

Tel: 01344 551100

WHEN TO VISIT A UTC