If you have Coronarvirus symptoms please ring 119
Monday 13th September 2021 - Telephone System Disruption.
We are experiencing technical difficulties with our phone lines today, which we have reported to our telephone service provider who is looking into the problem. We apologise for any inconvenience caused and are grateful for your understanding.
BLOOD TEST BOTTLE SHORTAGE
There is a national shortage of blood bottles, which is affecting every healthcare service provider, including hospitals and GP surgeries.
We have therefore been told by NHS England to postpone all non-urgent blood tests.
However, we will:
- Continue to carry out all annual health reviews and will invite you to have your blood test at a later date when supplies return to normal
- Advise you if we feel that you urgently require having blood taken to assist your treatment
- Advise you when the situation changes
We are extremely sorry for any inconvenience. This is something that is completely out of our control.
For the latest advice, support and guidance, please see our dedicated Covid - 19 page
Choose if your data from your health record is shared for research and planning
Click here to be directed to NHS digital to record your preference
COVID 19 Vaccine Surgery Procedures
You will be invited by text message sent to your mobile telephone inviting you to book your vaccine appointment when your age group becomes eligible for the vaccine.
Please ensure we have a mobile phone number for you or a family member who with your consent can book on your behalf.
If this is not possible, the surgery will contact you directly, however the Covid vaccine clinics booking system is not our usual patient surgery system and the text message allows you to book the appointment yourself.
You will be contacted by text message from Redwood House Surgery when it is time for your group to be called. Anyone over 18 should now have been vaccinated or received an invitation, if you haven't please contact the surgery.
We are requesting anyone visiting the surgery for an appointment, or to speak to a member of staff to please wear a face covering, such as a mask or scarf.
Please protect your NHS Health worker so we can look after you.
When you arrive for your appointment, please ring the doorbell to advise the Receptionist that you are here. You will be asked to wait outside until your appointment time, so please ensure that you do not arrive early, and that you are prepared for all weathers. This is to ensure that infection control measures can be carried out.
Need a blood test?
You can now book appointments at St Marks Hospital online. Click here to be redirected to the booking website. Please note that they can only carry out blood tests that have been electronically authorised by a doctor. Please do not book an appointment unless you have been instructed to do so by the surgery. Thank you.
All surgeries in Windsor, Ascot and Maidenhead (WAM) will be closed for staff training on the following dates:
Tuesday 14th September 2021
Thursday 21st October
Thursday 18th November
Wednesday 5th January 2022
Thursday 3rd February 2022
Tuesday 15th March 2022
The practice will close at 12.30pm and re-open at 8.00am the following morning.
At all times when the practice is closed, medical advice and assistance is available by calling 111.
Welcome to Redwood House Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Supporting you and your family to stay well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and well-being whatever your medical condition.
The surgery is well supported by pathology, radiology services and all other clinics at local NHS Hospitals (St Mark's Hospital, Wexham Park Hospital, Wycombe Hospital, King Edward VII Hospital, Heatherwood Hospital and Royal Berkshire Hospital).
Repeat prescriptions - The easy way online
Please see our online features such as ordering a repeat prescription.
Evening and Weekend Routine GP Appointments
In addition to our opening times we have evening and weekend appointments available for our patients at
St. Marks Hospital, Maidenhead and King Edward VII Hospital, Windsor. Please ask to book one of these appointments when you speak with a receptionist.
Please click on the link below for more details.
Out of Hours Appointments
Order your repeat prescriptions on line!
To register for full access to online services please visit the surgery and ask at reception for a registration letter. Please bring proof of identity with you.
Go to on line prescriptions
To meet the requirements under the General Data Protection Regulations the following document will provide an overview of how Redwood House Surgery shares your information. For further detailed information please read Redwood House Surgery Privacy Notice
Medicine Supply Post Brexit
The East Berkshire Clinical Commissioning Group (CCG) has issued the following guidance regarding supply of medicines post-Brexit based on advice from the Department of Health and Social Care (DHSC)- Click to read the Medicine Supply Post Brexit Document
(Site updated 13/09/2021)